Privacy Policy

Effective Date: April 2025

1. About This Policy

JS Traders ("we," "our," or "us") is a poultry systems and equipment supplier based in Okara, Punjab, Pakistan. This Privacy Policy explains how we handle any personal information you share with us through our website, contact form, phone, or email.

By using our website or contacting us, you agree to the practices described in this policy. We take the privacy of our customers and visitors seriously and are committed to handling your information responsibly.

2. Information We Collect

We may collect the following types of information:

• Contact details — your name, phone number, and email address when you fill out our contact form or reach us directly.
• Inquiry details — information about your farm, the products or services you are asking about, and the subject of your message.
• Technical data — basic information such as your browser type and approximate location, collected automatically when you visit our website (standard server logs).

We do not collect payment card numbers, national identity numbers, or any sensitive personal data through this website.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your inquiries and provide the information or quotations you requested.
• Communicate with you about your orders, deliveries, or after-sales support.
• Improve our website and customer service based on general usage patterns.

We do not use your information for automated decision-making, profiling, or unsolicited marketing without your prior consent.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your details only in these limited circumstances:

• With logistics or delivery partners strictly to fulfil your order.
• Where required by applicable law, regulation, or valid legal process.

5. Data Retention

We retain customer inquiry records and transaction-related communications for as long as is reasonably necessary to provide support and meet any legal or accounting obligations, typically no longer than five years. You may request deletion of your information at any time by contacting us (see Section 8).

6. Cookies & Website Analytics

Our website may use basic cookies or similar technologies to ensure the site functions correctly. We do not currently use advertising cookies or cross-site tracking. If we add analytics tools in future, we will update this policy accordingly.

7. Security

We take reasonable technical and organisational measures to protect the personal information you share with us from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

8. Your Rights & Contact

You have the right to request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, or if you have any questions about this Privacy Policy, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the effective date at the top of this page. Continued use of our website after any update constitutes your acceptance of the revised policy.